Frequently Asked Questions
Homeowners Association:
The homeowners, lot and landowners comprise the Association, which is represented by a Board of Directors. Membership of the Association is mandatory and comes with buying property within the community. You cease to be a member of the Homeowner’s Association when you sell your property resulting in the new owner becoming a member. When you close on your home and become a member of our Homeowner’s Association, you agree to abide by its restrictive covenants (Declaration, Articles of Incorporation, Bylaws and Rules and Regulations) as well as to pay assessments.
Board of Directors:
The initial Board of Directors is appointed by the Developer. Once the community is built out further, the Developer appointed Board of Directors turns over control to homeowners who are elected by the residents. The current Board of Directors is a 3-person Board.
When an owner sends a question or complaint to the property management company, or there is a major violation, the property management company presents this information to the Board of Directors. All major decisions for the community are made by the Board of Directors.
Developer:
The developer is the company that originally purchased the Broadleaf property, installed the main infrastructure, built common area improvements and amenity, established the Homeowners Association and created the legal documents by which the Association operates.
Management Company:
Castle Group is your property management company. Castle assigns a Community Association Manager to your property, and they are supported by a Regional Director and the Castle team accounting department.
The management company takes direction from the Board of Directors and does not make major decisions for the Community. They assist the Board of Directors in the day-to-day management of the Association, providing customer service to the residents when questions or concerns arise. Homeowners should contact the property management company with any questions, comments or concerns related to the Association.
Quarterly assessments are due on the 1st day of January, April, July and October. As an owner, you will receive a coupon book outlining the fees and methods of payment. You may pay by the following methods: Check, money order or auto-pay (ACH). Coupon books generally are delivered via USPS to your home within two (2) weeks of the property management company receiving your closing documents. Please contact our Accounting Department at (800)337-5850 if you do not receive your booklet.
The assessment covers: landscaping services (mowing, pruning, fertilization, and chemicals), irrigation water and repairs, lake and preserve maintenance, (maintenance contract, electricity, and repairs), community maintenance, accounting and general management functions.
Can I make changes to the exterior of my home?
All homes within Broadleaf are subject to the restrictive covenants. As a homeowner/resident – whether owner or renter – you are bound by these guidelines.
Any exterior modification, installation, or replacement of any item requires an Architectural Review Request Form to be submitted to the Architectural Review Committee (ARC) and must be approved by the committee prior to work being performed by any resident or contractor. Improvements cannot interfere with or obstruct landscape maintenance.
What are the hours for the amenity site?
• Dawn to Dusk, daily
How do I pay my monthly HOA fees?
Once residents receive their coupon book from Castle Group, they can make their monthly HOA payments either in person at any Popular Bank location or go to www.castlegroup.com and click on Pay Online.